White-Glove Delivery & Returns
Comprehensive details on our premier two-person in-home installation, transit timelines, building insurance, and 30-day trial.
Premier White-Glove In-Home Service
Unlike standard curb-drop freight services, Belmo Living furniture is delivered exclusively via professional two-person art and furniture logistics handlers.
Room of Choice Placement
Hand-carried up stairs or service elevators directly into your desired living room, bedroom, or terrace salon.
Complete Assembly & Leveling
Precision mounting of modular sofa brackets, timber legs, and stone table pedestals with micro-leveling adjustments.
Zero-Waste Debris Removal
All custom wooden crating, bubble wraps, and corner guards are loaded back into our truck for sustainable recycling.
Building COI Coordination
We generate and transmit custom certificates of insurance directly to your building management office 48 hours prior to arrival.
Transit & Delivery Timelines
30-Day In-Home Trial & Return Policy
We understand that experiencing furniture in your home’s unique natural light is essential. If a piece does not feel harmonious with your interior, you may request a return within 30 days of white-glove delivery.
Returned pieces must be in pristine, unaltered condition. Our white-glove team will arrive to carefully pack and retrieve the furniture. Refunds are processed back to your original payment method less a standard return transit logistics fee of $350.